FAQ's

Do you give loans? 

Yes. All you need to do is enter the required details and apply for a loan on the go. Our minimum loan amount is N150,000 and the upper limit for a new customer is N5,000,000.  

If I open an account, will I get an atm card? 

Customers can apply for the card by filling out an application form or applying online at the bank's website. All Sofri account holders are eligible for a Sofri Card. 

What do I need to open a Sofri account? 

Be minimum of 18 years old and a Nigerian citizen, an active phone number and email address, a smartphone (iOS/Android) that supports the latest version of the Sofri app. Lastly your BVN and Means of Identification. 

How secure is the Sofri app? 

All security features have been enabled to make your session on the App completely secured. 

What fees do you charge? 

As with regular banks, you are charged for payments made with your Sofri Power card. Web and POS payments are free and you are charged for ATM withdrawals only after the third withdrawal each month. 

Where is your office? 

You can find us at 66-68 Alexander Road, Ikoyi, Lagos.
Visits are by appointment only. 

Still have questions? 

Find us online @banksofri or email us hello@sofrisofri.com .
We will get back to you as quickly as possible.